![]() This entire experience has been a fiasco with lots of wasted hours and phone calls. I've had great experience with Enterprise in the past but they shouldn't allow customers to book rentals that they can't support internally. The NBAs Oklahoma City Thunder have been considered to have one of the most loyal fan-bases in the entire. Given that there arent many professional sports teams in the state of Oklahoma, the locals fully appreciate the one that they have. I was told I would be contacted by the OKC airport location but I returned several days ago and am still waiting. Feel free to stop by if you happen to be driving down Route 66 on your way out west in your rental car. I returned the car to the agreed upon city location in Houston but they were unable to give me a receipt because of the aforementioned issue with picking up and dropping off at other locations. I had to go back to the airport the next day to try to get my rental straightened out since phone customer support was useless. ![]() Apparently this isn't supported internally at Enterprise and causes all kinds of issues. Enterprise allows customers to reserve cars online that pick-up at airport locations and return to city locations. Neither of the 2 employees could get their tablets to work. It took more than an hour to get my car at the OKC airport.
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